Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. It is expressed as the organizational goals and aspirations, policies, processes, documented information and resources needed to implement and maintain it.
It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). ( Learn how and when to remove this template message)Ī quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. Unsourced material may be challenged and removed.įind sources: 'Quality management system' – news Please help improve this article by adding citations to reliable sources.
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